Internet user preferences have been thoroughly documented. While there are exceptions to most every rule, following are some Web design basics to consider when creating or updating your site:
DO:
- DO include a one-sentence tagline on the home page that summarizes what you do.
- DO put company name, logo and contact information on every page.
- DO provide straightforward headlines and page titles.
- DO use product photos, when applicable.
- DO provide proper navigation support.
- DO change link text colours after user access.
- DO name pages for search engine visibility.
- DO design for consistency and familiarity at every level.
- DO use meaningful graphics only and sparingly.
- DO make obvious what’s clickable; use standard links.
DON’T:
- DON’T use “marquees” (moving type).
- DON’T use constantly running animation.
- DON’T leave outdated information on the site.
- DON’T do anything that produces overly long download times.
- DON’T build pages in PDF format.
- DON’T use technology for technology sake (Flash).
- DON’T require constant vertical scrolling.
- DON’T make users open new browser windows.
- DON’T break or slow down the “Back” button.
- DON’T use complex or overly long URLs.
Source: Jakob Nielsen, called “the reigning guru of Web usability” by FORTUNE magazine.